EventGo Privacy Policy

Thank you for choosing EventGo. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s privacy legislation. This Privacy Policy explains how we collect, use, and share your personal data when you use our platform, mobile apps, and services. By using our services, you agree to the terms set out in this Privacy Policy.

1. Who We Are

1.1 EventGo Services

EventGo is an event management and ticketing platform that allows Organizers to create, manage, and promote events while enabling Consumers to discover and attend these events. Our services include:

• Online event listings via the EventGo website (the “Site”).
• Mobile apps and applications (“Applications”).
• Event management tools, including registration, ticketing, booth sales, and sponsorship management.

EventGo’s services are collectively referred to as “EventGo Properties” or simply “Services.”

1.2 Definitions

• Organizer: An individual or entity using EventGo to create and manage events.
• Consumer: An individual using EventGo to browse or attend events.
• Users: Refers to both Organizers and Consumers collectively.
• EventGo: Refers to EventGo Digital Inc., located in Ontario, Canada.

If you have questions about this Privacy Policy, you can contact us at info@evtgo.com.

2. Personal Data We Collect

We collect personal data from Users when they interact with our services. Personal data refers to any information that can be used to identify an individual. The types of personal data we collect include:

2.1 Information You Provide

• For All Users: We collect your name, email address, phone number, payment information, and any other personal data you provide when registering for our services, purchasing tickets, or contacting us with inquiries.
• For Organizers: If you are an Organizer, we may collect additional information such as financial details (e.g., bank account information, tax ID) necessary for processing payments related to your event.

2.2 Information Automatically Collected

• We automatically collect certain data when you access our services, including your IP address, browser type, device information, and activity on our Site. This may include data collected through cookies and other similar technologies. For more details, please refer to our Cookie Policy.

2.3 Information from Third Parties

• We may receive personal data about you from third-party service providers, social media platforms, and payment processors that help us operate our services.

3. How We Use Your Personal Data

We use your personal data for the following purposes, in compliance with Canadian privacy laws:

3.1 To Provide Our Services

• We use your data to process transactions, send event-related communications, provide customer support, and manage your EventGo account.

3.2 For Internal Operations

• We may use your data to improve our services, conduct internal research, troubleshoot issues, and ensure the security of our platform.

3.3 Marketing and Communications

• With your consent, we may use your contact details to send you promotional communications about events and services that may interest you. You can opt out of these communications at any time.

3.4 Legal and Compliance

• We may use your personal data to comply with legal obligations, respond to legal requests, and enforce our Terms of Service.

4. Sharing Your Personal Data

We do not sell your personal data. However, we may share your data in the following circumstances:

4.1 With Organizers

• When you register for an event, your information (e.g., name, email, ticket purchase details) is shared with the Organizer for event management purposes.

4.2 With Service Providers

• We may share your data with trusted third-party service providers that assist us in operating our services, such as payment processors, email providers, and IT service providers.

4.3 Legal Requirements

• We may disclose your data if required by law or to protect the rights, property, or safety of EventGo, our users, or the public.

4.4 Business Transfers

• In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to close your account, we will delete or anonymize your data, except where it is required to retain it for legal, tax, or regulatory purposes.

6. Your Rights

Under Canadian privacy laws, including PIPEDA, you have the following rights regarding your personal data:

6.1 Access and Correction

• You have the right to request access to the personal data we hold about you. If the data is incorrect, you can ask us to correct it.

6.2 Data Deletion

• You can request that we delete your personal data, subject to legal retention requirements.

6.3 Withdraw Consent

• Where we rely on your consent to process your personal data, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at info@evtgo.com.

7. Security of Your Personal Data

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

8. Cookies and Tracking Technologies

EventGo uses cookies and similar technologies to collect data about your activity on our Site. This helps us improve our services and provide a more personalized experience. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

9. Children’s Privacy

EventGo does not knowingly collect personal data from individuals under the age of 13. If we discover that we have inadvertently collected data from a child under 13, we will take steps to delete the data as soon as possible.

10. International Data Transfers

Your personal data may be transferred to and processed in countries other than Canada. We ensure that appropriate safeguards are in place to protect your data in compliance with Canadian privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or through our services. The updated policy will include the “Last Updated” date. Your continued use of our services after the changes take effect constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at info@evtgo.com or:

EventGo Digital Inc.
3075 14th Ave Unit 1
Markham, ON L3R 0G9, Canada

This Privacy Policy complies with the privacy laws of Ontario, Canada, including PIPEDA, and is designed to protect the privacy of all our users, regardless of their location.